We accept returns of all products for free within 60 days, except for the items listed below. You will be refunded for the amount paid for the product, excluding any shipping costs. Please note that we only provide one return label per order.
| Exclusions | Eligible for return | Refundable amount |
| Cyber Craze Sale | Not eligible for return | No refund available |
| Beauty Works x Huda Hair Extensions | Not eligible for return | No refund available |
| Full Collections / Vaults | Not eligible for return | No refund available |
| Single Use Masks | Not eligible for return | No refund available |
| Exclusive Huda Beauty, or Wishful Merchandise | Not eligible for return | No refund available |
| Build Your Own Set | Eligible for return | All items to be returned for full refund. If you wish to return one item; the full discount gained by purchasing the set will be deducted from your refund of this item |
| Product Gift Sets + Free Gift Items | Eligible for return – all items should be returned, including pouches & accessories | No partial refunds, all items to be returned for full refund |
| Promotional Sale Period | Varies per promotion | Please check HERE for more info |
US orders should have a pre-paid returns label included in your order, please only use this label if your items are eligible for return.
If you return any items which are not eligible for return as per the policy above, no refund will be offered, nor will your items be returned to you.
If you require a return label please let us know using the CONTACT US section below.
Can I return items I purchased during a promotion?
The returns policy may vary depending on the promotion. Please see the details below:
| Promotion | Can I return items purchased? | Notes |
| Cyber Craze Sale | Not eligible for return | All sales are final |
| Spend and Save: Summer Edit | Standard returns policy applies | You can check our returns policy HERE |
If I return my order when will I be refunded?
If you have returned any eligible item using the pre-paid label provided by Huda Beauty, it will be checked and verified at our warehouse. If all of the return requirements have been met, your refund should be processed within 14 days of the items being received and verified.
Once your refund has been processed, it can take up to 14 days to reflect with your issuing bank. If you can see that your return items have been received and this date has now passed, just let us know so we can look into this for you.
If your items are eligible for return, we recommend that you use the return label provided by Huda Beauty as we cannot reimburse you for the return shipping cost if the pre-paid label was not used. If, however, you have returned your items using an alternative return label please also provide tracking details when you get in touch.
My item is damaged, I want to return it
If any items in your order have been received in an unsatisfactory condition, please let us know within 7 days of your order being received. Please send your order number, and clear photos of the damaged item alongside your pack slip using the CONTACT US section.
Please note we cannot consider cases reported after 7 days of the receipt of your items. Please do not dispose of the items as you may need to return them to be eligible for a refund.
Can I exchange my items?
Unfortunately we don’t have an exchange policy, any items that are eligible to be returned can be returned for a refund only. If you need an alternative product you would be required to return the items and place a new order.